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Legal

Privacy Policy

Last updated: May 2026

1. Who We Are

Upraizen ExportOS is operated by Joana Faye Ragudo Beriso, with registered address at Alicante, Comunidad Valenciana, Spain 03006. Our CIF is currently in the process of being registered with the relevant Spanish authorities. For all privacy-related enquiries, please contact us at info@upraizen.com.

2. What Personal Data We Collect

We collect personal data that you provide voluntarily when you: • Submit an early access request (email address and any additional information you choose to include) • Contact us directly via email or any contact form on this website • Subscribe to the Upraizen newsletter (email address, optional first name, language and signup source) We do not collect sensitive personal data as defined under Article 9 of the GDPR.

3. How We Use Your Information

We use your personal data to: • Respond to your early access request or enquiry • Send the Upraizen newsletter, product updates and event invitations (only with your explicit consent) • Maintain subscription and unsubscribe preferences We do not sell or rent your personal data. Newsletter contacts are processed through Resend for contact management and email delivery.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR: • Consent (Article 6(1)(a)): when you subscribe to marketing communications • Legitimate interests (Article 6(1)(f)): to respond to enquiries and operate, maintain, and improve our platform

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or until you request its deletion. You may withdraw your consent and request deletion at any time by contacting info@upraizen.com.

6. Your Rights Under the GDPR

As a data subject in the European Economic Area, you have the following rights: • Right of access — to obtain a copy of your personal data • Right to rectification — to correct inaccurate data • Right to erasure — to request deletion of your data • Right to restriction of processing • Right to data portability • Right to object to processing • Right to withdraw consent at any time To exercise any of these rights, contact us at info@upraizen.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. We use service providers only where they support the operation and delivery of the services described in this policy.

8. International Data Transfers

Some service providers may process data outside the European Economic Area. Where this occurs, we require an appropriate legal transfer mechanism and contractual safeguards in accordance with applicable data-protection law.

9. Right to Lodge a Complaint

If you believe we are processing your personal data in a manner inconsistent with the GDPR, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD): www.aepd.es

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Upraizen ExportOS · Alicante, Comunidad Valenciana, Spain 03006

info@upraizen.com